Get flawless functionality on Android by using our optimized returns page template

The most common timeframe for returns and refunds is 30 days. Some ecommerce stores extend it to a 90-day window for clients, others only offer 15 days. Its up to your business to decide. But its essential that you have a timeframe your shoppers can easily find.

Return policies help you give your customers all the information they need about the return process before they make a purchase, including how long they have to return items, what condition the items need to be in, and how they should go about requesting a return.

A 15 to 30-day return policy is standard, but some businesses opt for 90 days, and others are willing to accept a return up to 365 days later, as long as you have the purchase receipt. When writing this clause, remember that items with gift receipts are often expected to have longer return windows.

A refund policy, also known as a return policy, is a document that informs your customers about how your company deals with refunds or returns of the products youre selling. A companys policy on refunds or returns is completely discretional, meaning there is no legal obligation to offer refunds or returns.

(Store Name) Refund Policy Your item must be unused and in the same condition that you received it. The item must be in the original packaging. To complete your return, we require a receipt or proof of purchase. Only regular priced items may be refunded, sale items cannot be refunded.

An example of a return policy for a product-based business could be: We offer a 30-day return policy for all unused and unopened products. Customers may return items for a full refund within 30 days of purchase, provided they are in their original condition and packaging.

How to Write a Refund and Return Policy Review federal and state laws. Understand the common types of return fraud. Define refund and return time limits. List eligible products and services. State your identification or receipt requirements. Mention any fees associated with refunding or exchanging items.

If you are unhappy with your purchase [for any reason], well be happy to return or exchange the product within [X days of purchase] for [a full refund, an exchange, or store credit.] To make a return: Items must be [unopened/unused/unworn] Items must still be in their original packaging with all tags attached.