Make your tailored click-through page for Medical receptionists

A hospital receptionists key role is to support patients, provide help and answer their queries. These professionals are the first person with whom a patients contact upon entering a hospital. Creating a positive first impression is essential because it reflects on your hospitals image.

Medical Receptionist Job Responsibilities and Duties Greets patients in the facilities and over the phone. Assists doctors, nurses, and patients. Schedules doctors appointments for patients. Performs clerical and administrative tasks. Prepares medical files. Maintains and keeps patient information confidential.

Unlike a receptionist in a traditional office, medical receptionists have extensive knowledge of medical terminology and healthcare procedures. They are responsible for an essential link between the healthcare infrastructure, providers and the people seeking medical care.

Medical Receptionist Job Responsibilities and Duties Greets patients in the facilities and over the phone. Assists doctors, nurses, and patients. Schedules doctors appointments for patients. Performs clerical and administrative tasks. Prepares medical files. Maintains and keeps patient information confidential.

Comforts patients by anticipating patients anxieties, answering patients questions, and maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information.

Receptionist Responsibilities Greeting visitors. Managing security and telecommunications systems. Handling queries and complaints via phone, email and general correspondence. Transferring calls as necessary. Taking and ensuring messages are passed to the appropriate staff member in time. Managing meeting room availability.

They welcome guests, provide hospital information, and address patient concerns. They schedule consultations with health professionals and specialists, and they ensure sufficient medical supplies and equipment exist in the facility.

Receptionist Responsibilities Greeting visitors. Managing security and telecommunications systems. Handling queries and complaints via phone, email and general correspondence. Transferring calls as necessary. Taking and ensuring messages are passed to the appropriate staff member in time. Managing meeting room availability.

There are no set entry requirements to become a receptionist. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications.

Position Profile The medical receptionist will ensure relevant practice policies and procedures are always understood and followed and works in a collaborative, courteous and supportive manner with patients and the practice team upholding and promoting the practice brand philosophy, values, vision and mission.