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Responsibilities Develop and coordinate healthcare programs. Communicate between staff, patients and family. Handle patient case management and education. Recruit and train staff and create schedules. Develop patient goals and monitor progress. Maintain patient confidentiality and quality care.

Be aware that patient navigator jobs may have a different title such as patient advocate, health navigator or care coordinator. Other jobs related to patient navigation are: community health worker, community outreach worker, patient advocate, or screening outreach worker.

You plan care goals for patients, support and educate them about treatment options, help them understand referrals, assist with admissions and discharge paperwork, and advocate for them to ensure they receive the highest quality care.

Nurse navigator and patient care coordinator role Our nurse navigator will focus on the clinical and educational aspects of your care, while our patient care coordinator is a key point of contact for any administrative and coordination needs, including scheduling.

While both aim to improve healthcare outcomes, care coordination is broader, emphasizing continuous, integrated care, whereas case management is more focused and structured around specific health issues.

Case management focuses on clinical care and coordination, while patient navigation focuses on social support and advocacy. Case management is typically disease-specific, while navigation is typically individualized. Finally, case management is typically reactive, while patient navigation is typically proactive.

Care coordinators need to have effective communication and interpersonal skills, organizational and time management abilities and need a powerful sense of empathy and compassion towards the patients that they work with.

A patient care coordinator, also known as a care coordinator or patient navigator, helps manage a patients healthcare and treatment needs while also maintaining open lines of communication between a patient and their healthcare providers.