Make your website effortlessly with CRM automation

Without a CRM, an online store can quickly become chaotic, with hundreds of orders, customers, and support requests. A CRM helps manage the entire process, from the first click on a product to post-sale service, allowing you not only to manage sales but also to build a loyal customer base.

A CRM brings your teams together, sharing information that makes everyoneʼs job easier. For example, marketers can use CRM tools to manage campaigns and lead customer journeys with a data-driven approach. CRM software provides visibility into every opportunity or lead, showing you a clear path from enquiries to sales.

3. Hybrid Solutions CRM SolutionDeployment OptionsStarting Cost (₹/user/month) Cloud-Based Solutions Subscription-based ₹1,500 (Essentials) ₹4,500 ₹15,000 (Advanced) On-Premise Solutions Installed locally From ₹20,000 (Basic) ₹25,000 (SAP CRM) Hybrid Solutions Combined approach From ₹1,000 (Standard) ₹4,000 (Enterprise)

Automating your customer relationship management system takes care of daily tasks such as calendar management, updating customer information and data entry, among many others. CRM automation streamlines the entire marketing-to-sales process through a series of workflows.

Letʼs define CRM CRM stands for customer relationship management, which is a system for managing all of your companyʼs interactions with current and potential customers. The goal is simple: improve relationships to grow your business.

Customer service automation means using technology like chatbots, AI, and self-service portals to handle customer questions and support tasks without needing a human agent to step in every time.

There are 2 levels for CRM tools in Wix Studio: Workspace-level tools: Manage your agencyʼs clients and projects across all sites. Site-level tools: Focus on managing customers and activities for your clients sites.