Make your returns page optimized for Ultrabook

To return an eligible item you ordered: Go to Your Orders to display your recent orders. Choose the order and select Return or Replace Items. Select the item you want to return. Choose how to process your return. Select your preferred return method. Print your return label and return authorization.

If youre not satisfied with the merchants response, you may be able to dispute the charge with your credit card company and have the charge reversed. This is sometimes called a chargeback. Contact your credit card company to see whether you can dispute a charge.

Online return tips for a smooth return process (and fast refund) Read the stores return policy. Before you purchase anything, carefully read through the stores policy about how to return something you ordered online. Keep the original packaging. Take photos of any damage or defects. Start the return process ASAP.

How to Write a Refund and Return Policy Review federal and state laws. Understand the common types of return fraud. Define refund and return time limits. List eligible products and services. State your identification or receipt requirements. Mention any fees associated with refunding or exchanging items.

Call customer service If you are unsure of any aspect of returning an item, call or email customer service for the website that you purchased the item from. Or contact the seller directly by email to arrange a return or refund if you have purchased an item from a third-party seller such as eBay or Amazon.

How To Return a Package Your shipper may have included a label in your package, or instructions to print one. You may be able to contact your shipper to get a label sent to you. If you have a label from your shipper, affix it to your package.

Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have. You may have to pay the cost of posting something back to the seller.

Why buy from Microsoft Store. We offer free shipping, free returns, and cash for eligible used devices, as well as flexible payment options that start at 0% APR. Plus, if we drop the price of a physical product or you find it lower at an eligible retailer, contact us and well honor a one-time price adjustment.