The intuitive mobile page software for Warranty clerks

You will review claims and keep track of credits. Once a request is approved, your duties may include ordering parts, tracking deliveries, communicating with legal teams, managing warranty agents, giving final approvals, and making sure all applicable paperwork gets filled out correctly.

Job Summary In this role, you will discuss the order and expectations with the customer, prepare warranty documents, submit paperwork to the manufacturer, and track requests to ensure the dealership is paid for all warranty work done.

The responsibilities of these administrators are to track the number and type of claims, submit reports to the manufacturer, maintain accurate knowledge about warranty procedures, and ensure mechanics comply with factory requirements.

This job involves multi-tasking, working in a fast-paced environment, and understanding complex legal guarantees. Other duties of an automotive warranty administrator are to maintain relationships with the designated representatives of a manufacturer, check orders to avoid duplicate claims, and help prevent fraud.

Warranty Clerk Responsibilities: Ensuring that documents are accurate and well-maintained. Keeping up-to-date with company announcements and factory recalls. Organizing and maintaining customer and service records. Maintaining good relationships with clients.

Warranty Administrators oversee the warranty process and ensure that spare parts for automobile and appliances are delivered and used for repairing in a timely and organized manner.

Employers prefer prior experience in warranty and customer service. Other qualifications include analytical thinking, organization when handling warranty admin duties, basic accounting skills, and the ability to achieve goals within a deadline.

What Is a Warranty Clerk? A warranty clerk handles customer warranty claims for a company like an automotive dealership, appliance seller, or home improvement store.