Net Promoter Score - Instapage Marketing Dictionary

Net Promoter Score

A Net Promoter Score is a measurement from -100 to 100 that’s used to determine the extent of a business’s customer loyalty. At its most basic level, it’s calculated by asking customers one question: “How likely is it that you would recommend our organization to a friend or colleague?” The higher the number, the more satisfied customers a company has. By industry insiders, it’s considered to be a leading indicator of growth tied closely to revenue.

Quote Bill Gates Tweet this
Global Search Trend

Related Terms

Customer Engagement Customer Lifetime Value Data Analytics Leads
Get Started Now

Try the most powerful all-in-one landing page solution today. Start a 14-day free trial, no credit card required, or schedule a demo to learn more about the Enterprise plan.

We use cookies to give you the best experience on our website, deliver our services, personalize content, and to analyze traffic. By continuing to use our website you agree to allow our use of cookies. To know more please refer to our Cookie Policy.
Got it close